Ticketing Policies
Emmanuel Music invites you to join us for our 2022–23 season—however you are most comfortable. Because of our commitment to inclusiveness and engagement, we are continuing two systems established last season to ensure that anyone who wants to attend our concerts and engage with us is able to do so, regardless of financial ability, geographic location, or comfort in attending live performances. We are delighted to offer both in-person and live-streamed options of all performances this season, and to maintain our pay-what-you-wish ticketing model.
Live Streaming
All of Emmanuel Music’s major concert performances for the 2022–23 season will be live-streamed. When purchasing your ticket from our website, you may choose an in-person or live-streamed option for the performance. Tickets to both in-person and live-streamed performances are on a pay-what-you-wish model, inviting you to support our organization at a level that is comfortable and rewarding for you.
Once you have purchased your ticket, you will receive a link to view the performance on Vimeo. No additional subscriptions or logins are required.
Pay What You Wish
Emmanuel Music is thrilled to continue offering a pay-what-you-wish ticketing structure. This change has been very intentionally put into place to ensure that anyone who wants to attend our major concert performances is able to do so, as part of our board-approved strategic plan that guides us towards more inclusive policies and procedures across all facets of our organization.
Traditional, tiered ticket prices are not inclusive, excluding anyone for whom a $50 - $150 ticket price is a financial barrier: students; families who don’t want to pay $75/ticket for a young child who may not make it through the performance; neurodiverse individuals who do not know if our performance will accommodate their needs; those who are struggling financially, and the countless others for whom, for whatever reason, the cost of admission to an Emmanuel Music performance has historically been too high.
Music should be able to be enjoyed by all, and Emmanuel Music is committed to being accessible to anyone who wishes to engage with us. We therefore ask that anyone attending our concerts pay what fits your level of comfort for both in person and live-streamed performances.
Our Sunday cantata presentations will remain free and open to the public.
Refunds
The staff of Emmanuel Music recognize that we are not living in normal times. Although, historically, most performing arts organizations have relied upon an “all sales are final” policy to help maintain fiscal stability, we do not want our community to feel boxed into attending a performance if they are not comfortable doing so.
During our 2022–23 season, if you purchase a ticket to a live, mainstage performance but do not feel safe attending as the performance nears, you may:
- Convert your in-person ticket into a live stream ticket by contacting our box office at 617.536.3356. Any potential cost difference can be contributed to Emmanuel Music as a tax-deductible donation, or returned to you as a refund.
- Hold a credit on your account in the amount of the ticket(s) purchased for a future performance.
- Contribute the entire amount of your ticket(s) purchased to Emmanuel Music as a tax-deductible donation.
- Receive a full refund.
Card to Culture
We are also proud to participate in the Card to Culture program, a collaboration between the Mass Cultural Council and the Department of Transitional Assistance, the Women, Infants & Children (WIC) Nutrition Program, and the Massachusetts Health Connector, by breaking down the financial barriers to cultural programming. See the complete list of participating organizations offering EBT, WIC, and ConnectorCare discounts.